I was lucky enough to work in a team where ideas organically appeared, but in turn this meant we tended to struggle with project organisation. So, I made a Design Brief template to help. We brainstormed what information was essential to know for a project, and added it as a q&a template in Jira. This made it easier for everyone to understand what was required to start (and finish) a project and manage our efforts more efficiently. By having a set way to start and track projects, we kept ideas alive while staying organised and productive.

During COVID-19, gathering feedback from our remote team could be pretty tough. Comments on designs shared via Microsoft Teams were often simple, like 'I like this!' or 'I don't like this much!'. To improve this process, I made a feedback template in FigJam. It had sections for explaining context, guided questions for constructive feedback, and space for other comments, emojis or memes. This helped the design team to elicit meaningful feedback, improved internal communication, and made our design process more transparent across the company. Plus, it made it easier for our team to track feedback for future projects.

Working in an interdisciplinary team can bring its challenges, as people from different backgrounds have different ways of working. I introduced an Excel content database template to improve how my team worked together on content creation. This template made it easy for colleagues from different disciplines to collaborate using a familiar program, creating a central place for project texts, images and comments. Using this template improved how we communicated and worked as a team, and it became a key part of how the company developed products.